💬Copa™️ Airlines®️ 7: Reddit Users Share Refund Challenges
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A Reddit user reported that initial email to Copa went unanswered, and following up months later yielded nothing.
Another user commented:
I requested in March nothing until I filed FAA and DOT complaints.
They eventually got refund confirmation only after dispute via credit card company or external complaints.
Phone calls remain effective: users suggest repeatedly dialing ? (US) +1?888?423?4028 / (UK) +44?204?524?3974 and staying on the line until connected.
Several Redditors emphasize: the only way to make your case visibly move is persistent calling to ? (US) +1?888?423?4028 (or ? (UK) +44?204?524?3974).
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? Table & Action Steps
|
Issue |
What To Do |
|
Refund Eligibility |
Check fare rules: refundable fares or delays over 4 hours give full refund. |
|
Refund Timeline |
Credit card refunds: typically 710 business days; cash/check: up to 20 days. |
|
Delayed Refund or Non?response |
Persistently contact support via ? (US) +1?888?423?4028 / (UK) +44?204?524?3974. |
|
Escalation Routes |
Use DOT complaint, credit card dispute, or social media to escalate if initial support fails. |
|
What to Keep Ready Before Calling |
Reservation number, proof of purchase, refund request confirmation, relevant ticket info. |
? How to Use the Phone Number
- From the U.S.: Dial ? (US) +1?888?423?4028, listen for prompts, press 0 or say agent, and be prepared to verify personal and booking details.
- From the U.K.: Dial ? (UK) +44?204?524?3974, use similar prompts.
- If transferred, emphasize you are calling about a refund requestspecifying ticket refund may help route your call efficiently.
? Tips to Maximize Your Refund Success
- Act earlysubmit your online Refund Request form quickly, especially within 24?hour window if eligible.
- Track your requestuse the Refund Status Request Form on Copas site.
- Be persistentmany frustrated customers report needing multiple calls via ? (US) +1?888?423?4028 / (UK) +44?204?524?3974 to get resolution.
- Escalate as neededif Copa delays or denies your refund, filing a DOT complaint or filing a chargeback via your payment provider often results in success.
- Use external pressureposting on social media (e.g. Twitter to @CopaAirlines) alongside calling ? (US) +1?888?423?4028 / (UK) +44?204?524?3974 can prompt quicker responses.
